From the end of 2025/beginning of 2026, all 3G networks in New Zealand will be shutdown. Any business device that relies on 3G, including mobile phones, security alarms, lifts, payment terminals, vehicle trackers, or other IoT equipment will stop working after the shutdown. 

 
Why this matters? 
 
If your business is not prepared, you risk losing connectivity for essential operations, customer service and safety systems. 
 
Upgrading now not only ensures continuous service, but also lets your business take advantage of faster, more reliable 4G and 5G networks. These technologies offer better performance, new features, and future-proof connectivity for your business. 

What should your business do? 
 
Act now to ensure your business stays connected after the 3G shutdown. 
 
Audit your equipment now: 

• Identify any devices or systems that use the 3G network. 

• Common examples include business mobile phones, monitored alarms, lifts, fleet and vehicle trackers, payment terminals, smart sensors, and other connected IoT devices. 

Speak to your providers: 

• Contact your service and equipment suppliers. 

• Confirm which devices are affected and what upgrade or replacement options are available. 

• Ensure all new equipment is 4G or 5G compatible. 
   

Plan for the change: 

• Create an action plan to upgrade or replace affected equipment before the shutdown. 

• Schedule upgrades to avoid any disruption to your business operations.