ABOUT THE 3G SHUTDOWN
What’s Happening?
New Zealand’s mobile operators have now shutdown down their 3G networks across New Zealand.
Any 3G reliant devices will no longer work, including for 111 calling.
This is part of a global upgrade to 4G and 5G technology, to deliver a more reliable experience for consumers and future-proof connectivity.
CHECK YOUR DEVICE
Any devices that still rely on 3G technology will no longer work now that 3G networks have been shutdown across New Zealand.
This includes for emergency 111 calling, so it is important to check your phone and other devices now to ensure you stay connected into the future.
The industry’s free checker tool will let you know if your phone is good to go or needs attention. You can find out more about updating mobile devices for 4G capability here.
Free-text ‘3G’ to 550 to check your mobile device today.
FOR CONSUMERS & COMMUNITY
3G networks in New Zealand have now shutdown and this may affect people you know. Help spread the word by telling your communities, whānau and friends who may not be aware of the change.
FOR BUSINESS & INDUSTRY
Many 3G business systems using IoT will also be affected by the shutdown. Audit your business systems and speak with your suppliers today, to avoid any disruption to operations and make sure your business stays connected.
FOR RETAILERS
Support your customers through this transition. Ensure that you are only supplying devices that will keep consumers fully connected and dispose of old devices responsibly via RE:MOBILE.
