ABOUT THE 3G SHUTDOWN
What’s Happening?
From the end of 2025 into early 2026, New Zealand’s mobile operators will be shutting down their 3G networks.
This is part of a global upgrade to 4G and 5G technology, to deliver a more reliable experience for consumers and future-proof connectivity.
CHECK YOUR DEVICE
Any devices that still rely on 3G technology will no longer work after the shutdown.
This includes for emergency 111 calling so it is important to check your phone and other devices now to ensure you stay connected into the future.
The industry’s free checker tool will let you know if your phone is good to go or needs attention.
Free-text ‘3G’ to 550 to check your mobile device today!
FOR CONSUMERS & COMMUNITY
3G networks in New Zealand are being shut down and this may affect people you know. Help spread the word by telling your communities, whānau and friends who may not be aware of the upcoming change.
FOR BUSINESS & INDUSTRY
Many 3G business systems using IoT will also be affected by the shutdown. Audit your business systems and speak with your suppliers today, to avoid any disruption to operations and make sure your business stays connected.
FOR RETAILERS
Support your customers through this transition. Ensure that you are only supplying devices that will keep consumers connected beyond 2025 and dispose of old devices responsibly via RE:MOBILE.
